Privacy Policy
Effective May 10, 2026
1. Who we are
Common Ground (“we,” “us,” “our”) operates an online mediation and dispute‑resolution platform. We are not a law firm and do not provide legal advice. See our Terms of Service for the full disclaimer.
2. Information we collect
- Account data: name, email, password hash, and authentication metadata.
- Case content: dispute descriptions, proposed terms, messages, uploaded documents, and agreement drafts you create.
- Signature data: typed signature name, timestamp, IP address, and acknowledgments collected at signing.
- Technical data: device, browser, IP, and basic usage telemetry needed to operate and secure the service.
3. How we use your information
- To deliver the service: create cases, route invitations, store drafts and signed agreements.
- To produce audit trails and PDF exports you can download.
- To secure accounts, prevent abuse, and comply with law.
- To power AI‑assisted drafting and reframing features you choose to use (see Section 7).
We do not sell your personal information, and we do not use your case content to train third‑party AI models.
4. Confidentiality and its limits
Conversations, drafts, and case details on Common Ground are intended to remain confidential between the parties to a case and the platform operators. However, confidentiality has limits. We may disclose information when:
- required by law, subpoena, court order, or other legal process;
- necessary to investigate fraud, abuse, or threats to safety (including imminent harm to a person or child);
- needed to enforce a signed agreement or our Terms; or
- you give us express consent (for example, sharing the agreement with your attorney).
Mediation communications may be treated as confidential under your jurisdiction's mediation privilege rules, but Common Ground cannot guarantee any specific legal privilege applies. Consult independent counsel if privilege matters to you.
5. Storage, encryption, and retention
Data is encrypted in transit (TLS) and at rest. Documents are served via short‑lived signed URLs and are accessible only to the case owner and invited parties. We retain case content while your account is active and for a reasonable period afterward to satisfy legal obligations and to preserve signed agreements. You may request deletion at any time; finalized agreements and audit logs may be retained for a longer period for evidentiary purposes.
6. Sharing with third parties
We use vetted infrastructure providers (cloud hosting, database, authentication, email delivery, AI inference) acting as our processors under contractual safeguards. We do not share case content with anyone outside the case except as described in Section 4.
7. AI features and limitations
Common Ground uses AI to suggest reframing, summaries, and drafting options. AI output may be incomplete, inaccurate, or inappropriate for your situation. AI suggestions are not legal advice and are not a substitute for human judgment or independent counsel. You remain responsible for what you propose, accept, and sign.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to certain processing. Contact us at notify@commongroundmediationpro.com to exercise these rights.
9. Children
Common Ground is not directed to children under 16. Do not create an account or upload content about a child without proper authority.
10. Changes to this policy
We will post updates here and update the effective date. Material changes will be notified through the service.
11. Contact
Questions or requests: notify@commongroundmediationpro.com.