Terms of Service

By creating an account or using Common Ground (the “Service”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

Common Ground is a technology platform, not a law firm, and does not provide attorney advice. Using the Service does not create an attorney–client relationship between you and Common Ground or any of its personnel. Templates, prompts, suggestions, and drafts produced by the Service are informational tools only. You should consult an independent attorney of your own choosing at any point in the process, including before finalizing any agreement or relying on any output of the Service.

The Service helps two or more parties communicate and draft a written agreement. We do not decide who is right, render judgments, or enforce obligations. Whether any agreement is binding depends on applicable law, the conduct of the parties, and review by counsel.

In certain matters — including but not limited to child custody, visitation, and family-court proceedings — a mediated or negotiated agreement may require review, approval, and entry by a court before it becomes enforceable or finalized. Common Ground does not guarantee that any agreement will be accepted, approved, or entered by a court. Users may be required to submit the agreement to the appropriate court or seek review by an independent attorney prior to finalization.

Mediation is not appropriate where there is domestic violence, coercion, threats, or a power imbalance that prevents free negotiation. If you feel unsafe, stop using the Service and contact local authorities or, in the U.S., the National Domestic Violence Hotline at 1‑800‑799‑7233. We reserve the right to suspend cases that present safety concerns.

The Service uses artificial intelligence to suggest reframing, summaries, term language, and other drafting options. AI output may be inaccurate, incomplete, biased, or unsuitable for your situation, and may reflect limitations of the underlying models. AI suggestions are not attorney advice and are not a substitute for human judgment, professional counsel, or your own review. You are solely responsible for what you propose, accept, and sign.

You consent to receive communications, disclosures, agreements, and signatures in electronic form, and to use electronic signatures. You agree that your typed name, the act of clicking “Sign agreement,” the recorded timestamp, and your IP address together constitute your electronic signature, with the same force and effect as a handwritten signature under the U.S. Electronic Signatures in Global and National Commerce Act (E‑SIGN), the Uniform Electronic Transactions Act (UETA), and equivalent laws in other jurisdictions where applicable. You may withdraw this consent at any time before you sign by closing the signing page; once you have signed, the agreement and audit record are final.

You retain ownership of the content you submit (case descriptions, drafts, documents, signatures). You grant Common Ground a worldwide, royalty‑free license to host, store, transmit, display, and process that content solely as needed to provide and improve the Service, secure it, and comply with law. We do not use case content to train third‑party AI models.

• No illegal, harassing, threatening, or fraudulent use.
• No uploading content you don't have the right to share.
• No attempting to impersonate another party or to coerce a signature.
• No reverse engineering or interfering with the Service's security.

Common Ground Mediation Pro charges a case-opening fee to create a case, provide access to the platform, send case invitations, and make available the tools used for communication, document exchange, agreement drafting, and related mediation-support services.

Because the case-opening fee is used to begin the case setup and provide access to the platform, the fee is nonrefundable once a case has been opened, an invitation has been sent, or the user has accessed the case workspace.

Common Ground Mediation Pro does not guarantee that the other party will participate, that the parties will reach an agreement, or that any particular outcome will result from using the platform.

Refunds may be issued, in Common Ground Mediation Pro's discretion, for duplicate payments, billing errors, unauthorized charges, or situations where Common Ground Mediation Pro is unable to provide access to the purchased service.

Refund requests must be submitted to support@commongroundmediationpro.com with the user's name, case information, payment date, and reason for the request.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR‑FREE, OR SECURE, OR THAT ANY OUTPUT (INCLUDING AI OUTPUT) WILL BE ACCURATE OR SUITABLE FOR FILING.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMMON GROUND AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND (B) USD $100.

You will indemnify and hold harmless Common Ground from claims arising out of your content, your use of the Service, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict‑of‑laws principles. Subject to Section 14, the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute not subject to arbitration.

Please read this carefully — it affects your legal rights. Any dispute, claim, or controversy between you and Common Ground arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, in English, seated in Wilmington, Delaware (or by video where permitted). Either party may bring an individual action in small‑claims court for disputes within that court's jurisdiction.

Class action waiver. You and Common Ground each agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing support@commongroundmediationpro.com within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you opt out of arbitration.

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to protect the Service or its users. Sections that by their nature should survive (including 2, 6, 8–15, and 17) will survive termination.

We may update these Terms. Material changes will be notified through the Service. Continued use after the effective date constitutes acceptance.

Questions: support@commongroundmediationpro.com.