Terms of Use

By creating an account or using Common Ground (the “Service”), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Service.

Acceptance of these Terms is a platform-level agreement between you and Common Ground. It is separate from, and does not constitute, acceptance of any mediation invitation, case, proposal, settlement term, or final agreement. Those are separate affirmative actions you take inside the platform.

Common Ground is a mediation and negotiation technology platform. It gives two or more parties a structured, private place to communicate, organize the issues between them, exchange documents, and draft a written agreement.

Common Ground is not a law firm. Use of Common Ground does not create an attorney-client relationship between you and Common Ground or any of its personnel. Common Ground does not provide legal representation and does not act as your attorney.

Information, templates, AI-generated or AI-assisted content, suggested language, agreements, and other materials provided through the platform are not legal advice.

Common Ground does not determine whether a proposed or final agreement is legally sufficient, enforceable, appropriate, or compliant with every applicable law or requirement. Laws and legal requirements vary by state and by the particular circumstances of a dispute.

The parties are responsible for the information and terms they enter into the platform, including their accuracy, completeness, and legality. You are responsible for deciding whether an agreement is appropriate for you and should consider independent attorney review before signing or relying upon it.

Common Ground may use statutes, regulations, court rules, governmental materials, and other legal sources associated with a selected or applicable jurisdiction to assist in generating certain documents. State-specific drafting is available only for document types and jurisdictions identified by Common Ground as supported.

The use of state-specific legal sources does not constitute legal advice, attorney review, or legal representation. Common Ground does not determine which jurisdiction legally governs your circumstances. Information provided or selected by users may affect which drafting rules are applied.

Laws may change, may be subject to judicial interpretation, and may interact with federal or local law or facts not known to Common Ground. Common Ground does not guarantee that a generated document is legally sufficient, enforceable, appropriate for a user's circumstances, acceptable for filing or recording, or compliant with every applicable law or requirement.

Users should have an independent attorney licensed in the applicable jurisdiction review a legal document before signing, filing, recording, submitting, or relying upon it. Common Ground's legal-source library is not exhaustive.

Common Ground includes artificial-intelligence features that may assist with wording or drafting — for example, suggesting how to phrase a message, soften tone, or restate a proposed term.

AI output may contain errors or omissions. AI output is not legal advice. AI assistance does not replace review by an attorney, and using an AI drafting or coaching feature does not constitute legal advice or attorney review.

You remain responsible for reviewing and approving anything you submit or sign. AI suggestions are never automatically accepted, sent, or signed on your behalf — a suggestion only becomes your content when you affirmatively accept it.

The Service helps parties communicate and draft a written agreement. We do not decide who is right, render judgments, or enforce obligations. Whether any agreement is binding depends on applicable law, the conduct of the parties, and review by counsel.

In certain matters — including but not limited to child custody, visitation, and family-court proceedings — a mediated or negotiated agreement may require review, approval, and entry by a court before it becomes enforceable or finalized. Common Ground does not guarantee that any agreement will be accepted, approved, or entered by a court.

Mediation is not appropriate where there is domestic violence, coercion, threats, or a power imbalance that prevents free negotiation. If you feel unsafe, stop using the Service and contact local authorities or, in the U.S., the National Domestic Violence Hotline at 1-800-799-7233. We reserve the right to suspend cases that present safety concerns.

You consent to receive communications, disclosures, agreements, and signatures in electronic form, and to use electronic signatures. You agree that your typed name, the act of clicking “Sign agreement,” the recorded timestamp, and your IP address together constitute your electronic signature, with the same force and effect as a handwritten signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN), the Uniform Electronic Transactions Act (UETA), and equivalent laws where applicable.

Signing a particular agreement is a separate step from accepting these Terms. Before signing an agreement you will be asked to complete the acknowledgments presented on the signing screen. Those agreement-level acknowledgments do not substitute for acceptance of these Terms, and acceptance of these Terms does not substitute for them.

You retain ownership of the content you submit (case descriptions, drafts, documents, signatures). You grant Common Ground a worldwide, royalty-free license to host, store, transmit, display, and process that content solely as needed to provide and improve the Service, secure it, and comply with law. We do not use case content to train third-party AI models.

• No illegal, harassing, threatening, or fraudulent use.
• No uploading content you don't have the right to share.
• No attempting to impersonate another party or to coerce a signature.
• No reverse engineering or interfering with the Service's security.

Common Ground Mediation Pro charges a case-opening fee to create a case, provide access to the platform, send case invitations, and make available the tools used for communication, document exchange, agreement drafting, and related mediation-support services.

Because the case-opening fee is used to begin the case setup and provide access to the platform, the fee is nonrefundable once a case has been opened, an invitation has been sent, or the user has accessed the case workspace.

Common Ground Mediation Pro does not guarantee that the other party will participate, that the parties will reach an agreement, or that any particular outcome will result from using the platform.

Refunds may be issued, in Common Ground Mediation Pro's discretion, for duplicate payments, billing errors, unauthorized charges, or situations where Common Ground Mediation Pro is unable to provide access to the purchased service. Refund requests must be submitted to support@commongroundmediationpro.com with the user's name, case information, payment date, and reason for the request.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT (INCLUDING AI OUTPUT) WILL BE ACCURATE OR SUITABLE FOR FILING.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMMON GROUND AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AND (B) USD $100.

You will indemnify and hold harmless Common Ground from claims arising out of your content, your use of the Service, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. Subject to Section 15, the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute not subject to arbitration.

Please read this carefully — it affects your legal rights. Any dispute, claim, or controversy between you and Common Ground arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, in English, seated in Wilmington, Delaware (or by video where permitted). Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction.

Class action waiver. You and Common Ground each agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing support@commongroundmediationpro.com within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you opt out of arbitration.

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to protect the Service or its users. Sections that by their nature should survive (including 2, 3, 4, 7, 8, 11–15) will survive termination.

We may update these Terms. Each published set of Terms carries a version identifier. When the Terms are materially revised we publish a new version and ask you to review and accept it before continuing to use protected parts of the Service. Your prior acceptances remain on record against the exact version you accepted.

Questions: support@commongroundmediationpro.com.