← Back home

User Agreement

Effective May 18, 2026

1. Who this applies to

This User Agreement applies to anyone who creates an account, is invited to a case, signs an agreement, or otherwise participates in Common Ground (the “Service”). It supplements our Terms of Service and Privacy Policy.

2. Account and identity

You agree to provide accurate information, to keep your credentials confidential, and to verify your email when prompted. You are responsible for activity that occurs under your account. Do not share your account with others or sign on behalf of someone else without their authorization.

3. Good-faith participation

Mediation only works when participants engage honestly. You agree to describe the dispute truthfully, to consider the other party’s position in good faith, and to refrain from using the Service to mislead, threaten, or pressure another party.

4. Prohibited conduct

  • Harassment, threats, hate speech, or abusive language.
  • Impersonating another person or misrepresenting your authority to sign.
  • Uploading content you do not have the right to share.
  • Attempting to coerce a signature or bypass the acknowledgment steps.
  • Probing, scraping, or interfering with the Service’s security.
  • Using the Service for any unlawful purpose.

5. Communications inside the Service

Messages, drafts, and proposals exchanged inside a case are intended to remain confidential between the participants, subject to legal obligations and to the audit trail attached to any signed agreement. Do not screenshot or republish another party’s confidential content without their consent.

6. AI suggestions are not advice

AI-generated reframes, summaries, and draft language are informational only. You remain solely responsible for what you say, propose, accept, and sign. Consult independent counsel before signing any agreement.

7. Suspension and termination

We may suspend or terminate access for violation of this Agreement, for safety concerns, or to protect the integrity of the Service. You may close your account at any time; see our Data Deletion Request page for how to remove your data.

8. Changes

We may update this Agreement. Material changes will be notified through the Service. Continued use after the effective date constitutes acceptance.

9. Contact

Questions about this Agreement: notify@commongroundmediationpro.com.